Privacy Policy | Kostic Financial LLC

At Kostic Financial, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services.

1. Data Collection

We collect personal information that you provide directly to us, as well as data automatically collected when you use our website.

Personal Information We Collect

Contact Information: Name, phone number, email address, and mailing address.
Service Information: Details about your company and the specific bookkeeping services you require.
Mobile Opt-in Information: Your mobile number if you sign up for SMS updates (this will never be shared or sold without your explicit consent).
Device & Usage Data: Browser type, IP address, cookies, and website interactions for analytics and site optimization.

Purpose of Collection

To provide personalized bookkeeping services.
To process payments and fulfill service requests.
To communicate with you regarding consultations or customer support.

MESSAGE AND DATA RATES MAY APPLY: Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring, and users will receive messages monthly. Contact Kostic Financial at (586) 580-1064 or info@kosticfinancial.com for HELP or to STOP receiving messages.

Text HELP to the number from which you received our messages for assistance.

Opt-Out Instructions for Communications

To opt out of future communications from Kostic Financial, you can text STOP or UNSUBSCRIBE to the number from which you received our messages. This will prevent further SMS messages from being sent to you regarding our services, unless you choose to opt back in.

2. How We Protect Your Data

We implement strict security measures to prevent unauthorized sharing of user data, including:

Data Encryption: All sensitive information is encrypted using secure protocols.
Access Controls: Limited and role-based access to personal information.
Regular Audits: Ongoing reviews of our security measures to ensure compliance with data protection regulations.

3. Sharing Personal Information

We share your personal information only with service providers necessary for business operations, including:

Payment Processors: For secure payment processing.
Cloud-Based Software Services: For bookkeeping.
Third-Party Scheduling Tools: For appointment management.

We do not sell, rent, or share your personal information, including mobile information, with third parties for marketing purposes under any circumstances.

We do not transfer consumer data to external organizations under any circumstances, even with consent.

4. Behavioral Advertising & Cookies

We use cookies and similar tracking technologies to improve user experience. You can manage cookie settings in your browser or disable them at any time.

5. Retention & Your Rights

Retention: We retain personal data for as long as necessary to provide services or comply with legal obligations.

Your Rights: You have the right to access, correct, delete, or restrict the processing of your personal data. You can request data deletion by emailing info@kosticfinancial.com (requests may take up to 90 days to process).

6. Changes to This Policy

We may update this Privacy Policy periodically. Any significant changes will be communicated on our website.

7. Contact Us

For any privacy-related concerns, contact us at: Kostic Financial
Email: info@kosticfinancial.com or Phone: (586) 580-1064.

If you are unsatisfied with our response to a complaint, you may contact the appropriate data protection authority.